Support
Dialagram Support
Get help with Nexum Router access, billing questions, onboarding, or setup for OpenAI-compatible tools and Claude Code.
Last updated: 2026-07-04
How to reach us
Email support@dialagram.me and include the email address tied to your Dialagram account plus a short description of the problem.
- Account and access issues
- Billing and subscription questions
- OpenAI-compatible and Claude Code onboarding
- General Nexum Router product support
What helps us respond faster
If you include the tool you are using, the route you were trying to access, and the exact error message or screenshot, support becomes much faster and more accurate.
- Tell us whether you were using the homepage, router app, or canvas
- Share the relevant endpoint or workflow name
- Include timing details if the issue is intermittent